CHRGD Electrical & Solar

Privacy policy

Last updated 10 August 2026

CHRGD Electrical & Solar respects your privacy. This policy explains how we handle personal information when you contact us, request a quote, use our website or engage us to provide electrical, solar, battery or EV-charging services.

Who we are

CHRGD Electrical & Solar is an electrical, solar and battery business serving metropolitan Perth. ABN 69 217 767 349.

Information we collect

Depending on how you deal with us, we may collect:

• your name, phone number, email address, suburb, postcode and service address
• property, electricity-use, existing-system and project information you provide
• quote, invoice, payment, appointment and service records
• communications, photographs or documents relating to an enquiry or job
• basic website and campaign information, such as the page used, referral or advertising details, browser information and submission time.

Please do not include sensitive personal information in a website form unless it is necessary for us to assist you.

How we collect information

We generally collect information directly from you through our website forms, chatbot, phone calls, emails, text messages, social media, site visits and business dealings. We may also receive relevant information from a property owner, property manager, builder, supplier, referral partner or another person authorised to deal with us.

Why we use it

We use personal information to:

• respond to enquiries and arrange callbacks
• assess properties, recommend suitable services and prepare quotes
• schedule, deliver, commission and support installations or electrical work
• manage accounts, payments, warranties, compliance records and customer service
• operate, secure and improve our website and measure advertising performance
• meet legal, regulatory, safety, insurance and record-keeping requirements.

If you do not provide the requested contact or project information, we may be unable to respond properly, prepare an accurate quote or provide the requested service.

When information may be shared

We may disclose relevant information to service providers who help us operate the business, including website hosting and email-delivery providers, accounting and job-management systems, suppliers, network or approval bodies, installers or contractors involved in an authorised job, professional advisers, insurers and regulators. We only share information that is reasonably required for the relevant purpose.

Some technology providers may process or store information outside Australia, including in Japan, the United States and other locations where their infrastructure operates. We take reasonable steps when choosing and using these providers.

We do not sell or rent customer contact details.

Website forms, email delivery and analytics

Website enquiries are delivered using secure third-party hosting and email services. Campaign details may be recorded with an enquiry so we can understand which advertising led to the request. We may use cookies or similar tools for website security, analytics and advertising measurement. These tools may collect device, browser, page-visit and interaction information.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information may be held in secure email, cloud, accounting, quoting and job-management systems. We retain it only for as long as reasonably needed for business, warranty, safety, legal and record-keeping purposes, then delete or de-identify it where appropriate.

Access and correction

You may ask to access or correct personal information we hold about you. Contact us using the details below. We may need to verify your identity and may decline a request where permitted or required by law, in which case we will explain why where appropriate.

Privacy questions or complaints

If you have a privacy question or complaint, contact CHRGD first. We will review it and respond within a reasonable time. If the Privacy Act 1988 applies to the matter and you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact CHRGD

Email: admin@chrgdelectrical.com.au
Phone: 0478 750 292
Service area: All Perth metropolitan areas

Changes to this policy

We may update this policy when our services, systems or legal obligations change. The current version will remain available on this page with its latest revision date.